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      User Management & Authentication

      Build User Management Policies That Work

      Enjoy the most flexible permissions system available. Limit user permissions and access on an individual level to specific folders so the wrong user never ends up getting access to confidential data.

      Explore User Management & Authentication Features

      Check out these features. We ensure the security of your data by doing all of our development in-house so you can be sure your files stay safe and sound.

      • Password Controls & SSH Keys

        Control authentication methods

        Use our platform’s integral authentication system to require password strength controls, periodic password changes to match your corporate policies and compliance, disallow password reuse for up to 10 years from when the password was last used, and invite users to choose their first password (matching your strength controls, of course). You can also strengthen login security over SFTP with SSH keys instead of risking the loss or theft of passwords.

        Compare Plans

      • Flexible Folder Permissions

        Tighten folder access by login credentials

        Enable admins to assign specific access rights to individual user accounts, authorizing users to perform specific actions. You can make permissions unique to each user, so each user is assigned a unique authentication method as well as unique rights within the system.

        Take a Tour

      • Single Sign-On Integration

        Streamline authentication

        Authentication is a breeze using OAuth or SAML 2.0 with our hybrid system. Simplify the login experience for your trusted users with one of our supported Identity Providers such as Azure AD, Okta, Duo, Auth0, OneLogin, or a different provider of your choice. You can also configure multiple IdPs if you wish, and have the system take specific actions the first time a user authenticates via SSO.

        Contact Our Team

      • Customizable Account Lockout Policies

        Restrict user access

        Cut down on brute force attacks by enforcing temporary lockouts for failed logins. Adjust settings for when valid users enter incorrect passwords or when there are multiple failed attempts from the same IP address. 

        Book a Demo

      • Choose Roles Based on User

        Contain potential threats

        Simplify compliance with a cleaner audit trail by segmenting user privileges into three roles — Administrator, Team Manager, and User. Help contain intruders and keep your data secure by limiting what employees, applications, and system processes can access.

        Compare Plans

      • Multi-Factor Authentication (OTP)

        Control user authentication

        Require all users or only specific users to use MFA via OTP and allow site admins to restrict the delivery methods of One-Time Passcodes to email, SMS, or TOTP mobile apps. You can also allow users to choose the method themselves, and you can limit their choices.

        Get a Tour

      • IP Address Restrictions

        Deny by Default, Allow by Exception

        Strengthen your authentication processes for Web and SFTP users with individual or group IP address restrictions. You can whitelist the IP addresses of all users within a selected IP address range, restrict each individual user to a specific IP address, then deny all other IP addresses access to your site.

        Contact Our Team

      • Automated User Suspension

        Set suspension standards

        Automatically disable a user’s authentication based on the number of days since their last login, unless you want to suspend it manually or on a scheduled future date.

        Book a Demo

      Control authentication methods

      Use our platform’s integral authentication system to require password strength controls, periodic password changes to match your corporate policies and compliance, disallow password reuse for up to 10 years from when the password was last used, and invite users to choose their first password (matching your strength controls, of course). You can also strengthen login security over SFTP with SSH keys instead of risking the loss or theft of passwords.

      Compare Plans

      Tighten folder access by login credentials

      Enable admins to assign specific access rights to individual user accounts, authorizing users to perform specific actions. You can make permissions unique to each user, so each user is assigned a unique authentication method as well as unique rights within the system.

      Take a Tour

      Streamline authentication

      Authentication is a breeze using OAuth or SAML 2.0 with our hybrid system. Simplify the login experience for your trusted users with one of our supported Identity Providers such as Azure AD, Okta, Duo, Auth0, OneLogin, or a different provider of your choice. You can also configure multiple IdPs if you wish, and have the system take specific actions the first time a user authenticates via SSO.

      Contact Our Team

      Restrict user access

      Cut down on brute force attacks by enforcing temporary lockouts for failed logins. Adjust settings for when valid users enter incorrect passwords or when there are multiple failed attempts from the same IP address. 

      Book a Demo

      Contain potential threats

      Simplify compliance with a cleaner audit trail by segmenting user privileges into three roles — Administrator, Team Manager, and User. Help contain intruders and keep your data secure by limiting what employees, applications, and system processes can access.

      Compare Plans

      Control user authentication

      Require all users or only specific users to use MFA via OTP and allow site admins to restrict the delivery methods of One-Time Passcodes to email, SMS, or TOTP mobile apps. You can also allow users to choose the method themselves, and you can limit their choices.

      Get a Tour

      Deny by Default, Allow by Exception

      Strengthen your authentication processes for Web and SFTP users with individual or group IP address restrictions. You can whitelist the IP addresses of all users within a selected IP address range, restrict each individual user to a specific IP address, then deny all other IP addresses access to your site.

      Contact Our Team

      Set suspension standards

      Automatically disable a user’s authentication based on the number of days since their last login, unless you want to suspend it manually or on a scheduled future date.

      Book a Demo

      Where Does OTP Fit Within MFA?

      Multi-factor authentication (MFA) reduces risk by imposing additional layers of authentication that may depend on things known only to the user. MFA not only affords you extra security – it also creates a more positive experience for your users, as they feel confident that they’re protected. One-Time Password (OTP) is among the most effective types of MFA, and its two primary methods are Time-Based One-Time Passwords and Hash-Based One-Time Passwords.

      Learn More About OTP
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      System Configurability Make it your own

      Set up sitewide and per-user controls to manage who has access to what. Our platform gives you the most flexible permissions system in the industry and loads of site settings to adjust to your individual needs. 
      Find Out About System Configurability
      ShareTru Icons_Keep files safe
      Data Security Keep files safe

      Be prepared for cybersecurity threats in both the digital and physical space. We’re committed to guarding your sensitive data in our private cloud and protecting it with an arsenal of security features built into our platform at every level.
      Find Out About Infrastructure Security
      ShareTru Icons_Stay on top of requirements
      Compliance Enablement Stay on top of requirements

      Align your organization with current standards and regulations. We designed our platform with your compliance needs in mind, integrating all the necessary features to meet or exceed many of the major industry compliance frameworks.
      Find Out About Compliance Enablement
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      See How It Works

      You don’t have to take our word for it. We’ve been leading the charge in secure online file sharing since the beginning, and we’d love to show you how we do it. Schedule your demo today.

      Book Your Demo