Contact
Contact Sharetru
Choose what you need and we'll show you the fastest way in. One number reaches support, billing and sales; the phone menu routes your call.
Main line, direct and international +1.702.850.2910
For customers
How do I get help with my Sharetru site?
Site down? Call and press 3 during support hours or 4 outside them, or open a ticket and choose Emergency Support. For everything else, open a ticket or call and press 3 during support hours. For how-to questions, search the knowledge base first: it needs no login and is open around the clock.
Open a support ticket (opens in a new tab)Search the knowledge base (opens in a new tab)
The portal uses your Sharetru support login. No login, or locked out? Call extension 3 and we'll help.
Call +1.702.850.2910, then
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Billing and upgrades
Call Billing and upgrades, Extension 2
9 AM–7 PM Eastern, Monday–Friday, excluding holidays
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Technical support
Call Technical support, Extension 3
8 AM–7 PM Eastern, Monday–Friday, excluding holidays
Including emergencies during support hours.
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After-hours emergencies
Call After-hours emergencies, Extension 4
Outside support hours, including weekends and holidays
For an emergency, such as your Sharetru site showing a 404 error.
For buyers
How do I talk to sales or get a quote?
Request a demo on our calendar, start a 15-day free trial, or send the form for a written quote. The demo is 60 minutes, built around the file transfers you run today.
Request a demoStart a 15-day free trial
Reviewing Sharetru for security or compliance? Book the 30-minute security and compliance review.
Prefer the phone?
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Sales
9 AM–5 PM Central, Monday–Friday, excluding holidays
For partners
How do partners reach Sharetru?
MSPs, resellers, RPOs and consultants book a 30-minute partner conversation on our partner calendar. Prefer to write first? Choose "Discuss a partnership" in the quote form.
How the thirty minutes go
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0–5 min
Who you serve
Your customers, the regulated files they move, and how you sell or advise today.
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5–20 min
How the program works
Resale and referral side by side: who owns the customer, who bills, who supports, and what we hand you to sell with.
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20–30 min
Fit and next step
Whether it makes sense for both sides, and what each of us sends after the call.
Addresses
Where do I send payments or mail?
Send payments to the remittance address and everything else to our headquarters in Las Vegas.
Mailing addresses
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Remittance (payments)
FTP Today, Inc.
c/o Mailstop 0166
PO Box 138227
Sacramento, CA 95813Payable to FTP Today, Inc. (dba Sharetru). Your invoice shows the same name and address. To confirm payment details, call billing on +1.702.850.2910, extension 2.
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Headquarters
410 S Rampart Blvd
Suite 390
Las Vegas, NV 89145